Privacy Policy for Nordlyd Podcaststudio

1. Introduction and company information

This privacy policy explains how Nordlyd Podcaststudio collects, uses, stores, shares, and protects personal data in connection with its podcast-studio services, website, customer communications, bookings, recordings, and related business operations.

Data controller: Nordlyd Podcaststudio

Address: Torggata 8, 0181 Oslo, Norway

Email: [email protected]

Phone: +47 22 84 61 73

This privacy policy applies to personal data processed by Nordlyd Podcaststudio when you visit our website, contact us, book studio time, use our services, participate in recordings, or otherwise interact with us.

2. Data collection and processing

Nordlyd Podcaststudio may collect and process the following categories of personal data:

• Contact information: name, email address, telephone number, postal address, company name, and role/title.
• Booking and service information: appointment details, preferences, project information, invoices, payment status, and communication history.
• Technical data: IP address, browser type, device information, operating system, log data, and usage statistics from our website or digital tools.
• Audio, video, and image data: recordings, photographs, and other media created or supplied in connection with studio services.
• Correspondence: emails, messages, feedback, support requests, and other communications.
• Billing and accounting data: payment details, transaction references, and information required for bookkeeping and tax compliance.

We generally collect personal data directly from you, but we may also receive data from business partners, booking systems, payment providers, or other persons acting on your behalf.

3. Purpose of data processing

Nordlyd Podcaststudio processes personal data for the following purposes:

• to provide podcast-studio services and manage bookings;
• to communicate with customers, guests, collaborators, and suppliers;
• to prepare, record, edit, deliver, and archive audio or video productions;
• to issue invoices, process payments, and maintain accounting records;
• to operate, maintain, and improve our website, systems, and services;
• to handle inquiries, complaints, and support requests;
• to comply with legal obligations, including accounting and tax requirements;
• to protect our rights, property, and security, including fraud prevention and access control;
• to send relevant service information and, where permitted, marketing communications.

4. Legal basis for processing

Nordlyd Podcaststudio processes personal data only where there is a lawful basis for doing so under applicable privacy law. Depending on the situation, the legal basis may include:

• Performance of a contract: where processing is necessary to provide studio services, manage bookings, or fulfill an agreement.
• Legal obligation: where processing is required to comply with accounting, tax, or other legal requirements.
• Legitimate interests: where processing is necessary for the operation, security, administration, and improvement of our business, provided that your interests and fundamental rights do not override those interests.
• Consent: where you have given clear consent for a specific purpose, such as certain marketing activities or optional media use.

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data sharing and third parties

Nordlyd Podcaststudio may share personal data with trusted third parties where necessary for the purposes described in this policy. Such third parties may include:

• IT and hosting providers;
• booking and scheduling platforms;
• payment service providers and banks;
• accountants, auditors, and legal advisers;
• cloud storage and backup providers;
• communication and email service providers;
• equipment maintenance and technical support providers;
• public authorities where required by law.

We require third parties to process personal data only on our instructions and to implement appropriate confidentiality and security measures where applicable.

6. Data transfer to third countries

In some cases, personal data may be transferred to or accessed from countries outside Norway and the European Economic Area (EEA), for example when we use international service providers or cloud-based tools.

Where such transfers occur, Nordlyd Podcaststudio will take appropriate safeguards to ensure that the data remains protected in accordance with applicable privacy law. These safeguards may include adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

7. Storage duration

Nordlyd Podcaststudio stores personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

• Customer and booking data: retained for the duration of the customer relationship and for a reasonable period thereafter.
• Accounting and tax records: retained for the period required by applicable law.
• Correspondence and support requests: retained as long as needed to handle the matter and for follow-up.
• Recordings and media files: retained according to the relevant project agreement, production needs, or deletion request, subject to legal obligations and contractual arrangements.
• Marketing data: retained until you withdraw consent or object, where applicable.

When personal data is no longer needed, it will be deleted, anonymized, or securely archived in accordance with our retention procedures.

8. User rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Access: the right to request confirmation of whether we process your personal data and to receive a copy of that data.
• Rectification: the right to request correction of inaccurate or incomplete personal data.
• Erasure: the right to request deletion of personal data in certain circumstances.
• Restriction: the right to request that processing be limited in certain circumstances.
• Data portability: the right to receive certain data in a structured, commonly used, machine-readable format and, where technically feasible, have it transmitted to another controller.
• Objection: the right to object to processing based on legitimate interests and, in some cases, direct marketing.

To exercise your rights, please contact Nordlyd Podcaststudio using the contact details below. We may request additional information to verify your identity before responding.

9. Withdrawal of consent

Where processing is based on your consent, you may withdraw that consent at any time by contacting Nordlyd Podcaststudio or by using any available unsubscribe or preference-management option.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. If you withdraw consent, we may still process your personal data where another legal basis applies.

10. Right to complain

If you believe that Nordlyd Podcaststudio has processed your personal data in a way that is not compliant with applicable privacy law, you have the right to lodge a complaint with the competent supervisory authority.

We encourage you to contact us first so that we can try to resolve your concern directly and promptly.

11. Data security

Nordlyd Podcaststudio implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures may include:

• access controls and user authentication;
• encrypted or protected storage where appropriate;
• restricted access to personal data on a need-to-know basis;
• regular backups and recovery procedures;
• staff awareness and confidentiality obligations;
• monitoring and maintenance of systems and equipment.

While we take reasonable steps to protect personal data, no method of transmission or storage is completely secure. We therefore cannot guarantee absolute security.

12. Contact information

If you have questions about this privacy policy or our processing of personal data, please contact:

Nordlyd Podcaststudio
Torggata 8, 0181 Oslo, Norway
Email: [email protected]
Phone: +47 22 84 61 73

13. Changes to privacy policy

Nordlyd Podcaststudio may update this privacy policy from time to time to reflect changes in our services, legal requirements, or data processing practices. The updated version will be published with a revised effective date where appropriate.

We encourage you to review this privacy policy periodically to stay informed about how Nordlyd Podcaststudio processes personal data.